Shipping: questions, answered
Is shipping really free in the US? Yes, standard US shipping is free on every order, no minimum. How long? Usually 2–5 business days. Can I track it? Yes, by email link. What if it is late? Email us and we will trace it.
Household gadgets are everyday parcels, not freight: UPS and FedEx home services give tracked, porch-friendly delivery at a sensible cost.
| Destination | Service | Typical transit | Cost |
|---|---|---|---|
| United States | Standard, via UPS Ground and FedEx Home Delivery | 2–5 business days (freight items longer, as shown at checkout) | Free |
| International | Express / freight as applicable | 3–10 business days | Calculated at checkout |
Orders placed before 2pm local time, Monday–Friday, are dispatched the same business day where possible. Tracking is emailed when the label is created. International orders may attract duties or VAT set by the destination country. If tracking shows no movement for 3 business days, contact support@stemess-shop.com and we will open a carrier trace.